Case Study – Mr & Mrs Hatter

Team Frames Trade & Retail – Suffolk Collection windows & door

When Mr & Mrs Hatter bought their Victorian semi-detached property in 2005 they had a vision that they would bring this stunning period property back to life.  Mrs Hatter tells us more: “it’s everything we’d hoped – spacious, beautiful and packed full of period charm.”

Although the Hatter family loved the property they knew it would need some investment to bring it back to its former period glory.  Mrs Hatter continues:  “when we moved in we were immediately struck by the poor performance on the windows and doors, it didn’t even take a harsh winter to let on that the windows were beyond repair.  They rattled, they were a mix of timber and upvc, they just really let the property down.”

Not wishing to withstand another draughty winter, Mrs Hatter turned to Certified Installer Network member Team Frames Retail in South Godstone for advice on replacement doors and windows.  Rob Bignall, Sales Director from Team Frames Retail explains: “Mr & Mrs Hatter were keen to find a replacement window that would enhance their period home and not jar with the existing features and detailing of the property.  We recommended a Suffolk Collection window that incorporates a light woodgrain texture.  The glass was also chosen in line with the original windows to further enhance the period-feel of the property.”

Mrs Hatter couldn’t be more thrilled with her windows and to complete the look, the couple opted for a Suffolk Collection door in a striking shade of red to enhance the entrance to their beautiful home.  As Mrs Hatter concludes, draughty winters are now firmly a thing of the past: “I can’t fault the windows and doors.  The windows look stunning, they really freshen up our home but critically we’ve noticed a massive thermal improvement inside our home.  By the middle of December our house would be belting out the heating to try and stay warm, but some days we’ve actually turned the heating off and opened a window.  I wasn’t expecting that at all.  The customer service from Team Frames Retail really has been excellent, I wouldn’t hesitate in recommending them.”


CIN Member: Team Frames Trade & Retail

Location: South Godstone

Project: Replacement Windows & Doors