Case Study – Mr DeCarteret, Surrey

When Mr DeCarteret viewed his one bedroom back-to-back house on a lovely corner plot earlier this year, he knew he should buy it. Built in the early 1990s, it had been rented for years, empty for the last six months and in need of updating.

“The house needed new carpets, a new kitchen, bathroom and boiler, along with all new windows,” Mr DeCarteret told us. Using money he’d made on the sale of his previous property, he set about looking for suppliers he could trust to make his new house the perfect home. Team Frames Retail was recommended to Mr DeCarteret by the owner of Bath and Bedtime in Horley.

“The old wooden windows were in a real state and were falling apart,” explained Mr DeCarteret. “I knew I wanted to change them for white uPVC frames. I was so pleased Team Frames Retail was recommended to me – everyone I dealt with was absolutely brilliant, from the owner who came to measure up, to the lady on the front desk, the store manager and the fitters. The two fitters spent two days with us and they literally ran around doing all of the jobs. They treated the house like a palace and cleared away when they left at the end of both days.”

Mr DeCarteret moved in at the end of Spring and is now really settled in his new home: “It’s absolutely gorgeous – I’m really proud,” he said. “It’s really well insulated and feels lovely and homely. The windows are brilliant quality and look beautiful, really first class – I would absolutely recommend Team Frames Retail in South Godstone.”

CASE STUDY DETAILS

CIN Member: Team Frames Retail

Location: Surrey

Project: Windows

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